Get help with Multi-channel messenger
We can help prioritize the first channel, connector setup, and cross-channel guardrails.
Context carried into support
Arrived from Skill page. We'll keep this context in view while you describe the rollout help you need.
Talk to people on Discord, Instagram, Facebook, Twitter/X, and XMPP with one consistent AI experience.
- Audience fit: Communities and Teams
- Setup effort: Moderate
- First launch: Launch on one channel first, then add more channels once replies stay consistent.
Contact information
What we can help with
- Hosted agent workspace setup
- Skills: tone, boundaries, and escalation rules
- Tool setup (calendar, contacts, integrations)
- Messaging setup (XMPP) and cataloged connectors (Discord, Instagram, Facebook, Twitter/X), with WhatsApp or SMS reviewed as third-party-dependent requests
- Launch readiness (previews, tracking, canonical landing pages)
Helpful details to include
- Your goal (what should happen)
- Which channels you want to support first
- Whether you need calendar/contacts connected
- Any "must not" rules (privacy, approvals, handoff to a human)
If you’re still deciding, start by browsing the Skills catalog.
Send us a message
Have questions about Multi-channel messenger, rollout guardrails, or setup steps? We’re here to help.
We can help prioritize the first channel, connector setup, and cross-channel guardrails.
Suggested subject: Setup help: Multi-channel messenger
FAQ
What channels can my Skill connect to?
ChatInfra supports built-in XMPP and cataloged connectors such as Discord, Instagram, Facebook, and Twitter/X. WhatsApp or SMS requests need third-party-dependent review before they can be treated as available.
What is tool setup support?
Tools let a Skill interact with things like calendars and contacts. We help configure this safely so the behavior matches your goals.
How quickly can I get started?
You can start immediately by creating a workspace. If you need help with tools or connectors, we can guide setup.
Can you help with share previews and tracking?
Yes. Skill pages should have canonical URLs with correct OG/Twitter previews and optional tracking parameters.